Focus
Journey Stages
Yiwei Bao
Product / Growth Analytics
Use sample customer journey data to map behavior paths and show how funnel and stage-conversion analysis can reveal growth opportunities.
Focus
Journey Stages
Output
Drop-off Insight
Decision
Growth Priorities
Problem Statement
When teams only see the final conversion result, it becomes difficult to tell where users are actually getting stuck.
Key Finding
Once the journey is broken into stages, the biggest opportunities often appear before the final step, especially in earlier drop-off and stagnation points.
This type of project broadens your portfolio beyond e-commerce and operations, showing that you can also work on behavior-funnel and product-growth questions.
Even if the current dataset is simple, it can still be packaged into a case that feels relevant to growth teams.
The next step would be to add segmented funnels, channel differences, and stage-to-stage conversion comparisons so the page feels closer to real work.